{"id":102,"date":"2026-10-29T10:05:18","date_gmt":"2026-10-29T10:05:18","guid":{"rendered":"https:\/\/demo.uichemy.com\/hollowoak\/terms-conditions\/"},"modified":"2026-10-29T10:05:18","modified_gmt":"2026-10-29T10:05:18","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/demo.uichemy.com\/hollowoak\/terms-and-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102\" class=\"elementor elementor-102 elementor-bc-flex-widget\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cwziq4 e-con-full e-flex e-con e-parent\" data-id=\"6cwziq4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-vwhrx1o elementor-widget elementor-widget-uichemy-builder\" data-id=\"vwhrx1o\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uichemy-builder.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"uich-icon-font-guard\">html body [data-uichemy-root] [class*=\"fa-\"],html body [data-uichemy-root] [class*=\"fa-\"]::before,html body [data-uichemy-root] [class*=\"fa-\"]::after{font-family:\"Font Awesome 6 Free\",\"Font Awesome 6 Brands\",\"Font Awesome 6 Pro\",\"Font Awesome 5 Free\",\"Font Awesome 5 Brands\",\"Font Awesome 5 Pro\",\"FontAwesome\" !important}html body [data-uichemy-root] [class*=\"eicon-\"],html body [data-uichemy-root] [class*=\"eicon-\"]::before{font-family:\"eicons\" !important}html body [data-uichemy-root] [class*=\"dashicons\"],html body [data-uichemy-root] [class*=\"dashicons\"]::before{font-family:\"dashicons\" !important}<\/style><div data-uichemy-root=\"\"><div class=\"bg-bgLight1\" style=\"background-color:var(--bglight1, #faf8f4)\"><div data-template-id=\"69b78da3d892117ebf3a276c\" class=\"uichemy-container flex flex-col\"><div class=\"bg-bgLight2 rounded-card-radius-sm\" style=\"background-color:var(--bglight2, #f2ede3)\"><div class=\"flex flex-col gap-5 items-center text-center w-full px-8 uichemy-max-md-px-5-14id3pb py-16 uichemy-max-lg-py-12-1794bmy uichemy-max-md-py-8-14id4j7\"><h5 class=\"uichemy-badge w-fit animate-description-animation uichemy-body-lg-medium\">Terms<\/h5><h2 class=\"uichemy-heading-2xl-semibold text-titleLight break-words min-w-0 animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Terms and conditions<\/h2><p class=\"uichemy-body-md-regular text-descriptionLight uichemy-w-60-1wnd72y uichemy-max-md-w-full-19pgo6 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">The simple rules for buying from Hollow Oak, written in plain words so you know exactly what to expect.<\/p><\/div><\/div><div class=\"flex justify-center w-full py-16 uichemy-max-lg-py-12-1794bmy uichemy-max-md-py-8-14id4j7\"><div class=\"flex flex-col gap-10 uichemy-w-60-1wnd72y uichemy-max-md-w-full-19pgo6\"><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">These terms apply to every order placed on our website. By placing an order you agree to them, so please read them before you check out. If anything here is unclear, send us a note through the contact form and we will happily explain. We are Hollow Oak, based in Hudson, New York, selling furniture and homeware made by our partner workshops.<\/p><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Orders and payment<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">Your order is confirmed once payment has cleared and you receive our confirmation email. Prices are shown in US dollars and include tax. We may cancel an order if a piece is no longer available or a price was shown in error, and if so we refund you in full straight away.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Made in small batches<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">Most pieces are made in small batches, so natural variation in grain, glaze and weave is part of their character, not a fault. Each product page shows its current delivery time, which we confirm in your order email.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Delivery<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">We deliver across the US and Canada. Delivery is free on orders over $500, and larger pieces are carried in and placed in the room you choose. Someone needs to be home to receive them, and we will agree a delivery window with you in advance.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Returns and refunds<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">You have 60 days from delivery to return any piece that is unused and in its original condition, including sale items. Our Refund and Returns Policy explains how to start a return and when your money comes back.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Our 10-year warranty<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">Every oak frame we sell is covered for ten years against faults in materials and workmanship. If a joint loosens or a leg fails in normal use, we repair or replace it. The warranty does not cover wear, accidents or damage from misuse.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Your account<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">You are responsible for keeping your account password safe and for the details you give us being accurate. Tell us straight away if you think someone else has used your account.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Our content<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">The words, photos and designs on this site belong to Hollow Oak and our partner workshops. You are welcome to share links and pictures of your own pieces, but please do not copy our content for commercial use.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\">Questions<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\">If you have a question about these terms, write to us through the contact form on our Contact page and our team will reply within one working day.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"October 29, 2026","get_modified_date":"October 29, 2026","author_name":"darshanpatel","author_url":"https:\/\/demo.uichemy.com\/hollowoak\/author\/darshanpatel\/","author_email":"darshanpatelposimyth@gmail.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Darshan","author_lastname":"Parmar","user_login":"darshanpatel","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"_links":{"self":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":1,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages\/102\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}