{"id":103,"date":"2026-10-29T10:05:18","date_gmt":"2026-10-29T10:05:18","guid":{"rendered":"https:\/\/demo.uichemy.com\/hollowoak\/privacy-policy\/"},"modified":"2026-10-29T10:05:18","modified_gmt":"2026-10-29T10:05:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/demo.uichemy.com\/hollowoak\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"103\" class=\"elementor elementor-103 elementor-bc-flex-widget\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcsjvoe e-con-full e-flex e-con e-parent\" data-id=\"fcsjvoe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08j3lzh elementor-widget elementor-widget-uichemy-builder\" data-id=\"08j3lzh\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uichemy-builder.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"uich-icon-font-guard\">html body [data-uichemy-root] [class*=\"fa-\"],html body [data-uichemy-root] [class*=\"fa-\"]::before,html body [data-uichemy-root] [class*=\"fa-\"]::after{font-family:\"Font Awesome 6 Free\",\"Font Awesome 6 Brands\",\"Font Awesome 6 Pro\",\"Font Awesome 5 Free\",\"Font Awesome 5 Brands\",\"Font Awesome 5 Pro\",\"FontAwesome\" !important}html body [data-uichemy-root] [class*=\"eicon-\"],html body [data-uichemy-root] [class*=\"eicon-\"]::before{font-family:\"eicons\" !important}html body [data-uichemy-root] [class*=\"dashicons\"],html body [data-uichemy-root] [class*=\"dashicons\"]::before{font-family:\"dashicons\" !important}<\/style><div data-uichemy-root=\"\"><div class=\"bg-bgLight1\" style=\"background-color:var(--bglight1, #faf8f4)\"><div data-template-id=\"86fdbb8761561c7414b411c5\" class=\"uichemy-container flex flex-col\"><div class=\"bg-bgLight2 rounded-card-radius-sm\" style=\"background-color:var(--bglight2, #f2ede3)\"><div class=\"flex flex-col gap-5 items-center text-center w-full px-8 uichemy-max-md-px-5-14id3pb py-16 uichemy-max-lg-py-12-1794bmy uichemy-max-md-py-8-14id4j7\"><h5 class=\"uichemy-badge w-fit animate-description-animation uichemy-body-lg-medium\" data-ai-processed=\"true\" data-original-text=\"Privacy Policy\">Privacy Policy<\/h5><h2 class=\"uichemy-heading-2xl-semibold text-titleLight break-words min-w-0 animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Your details, kept with care\">Your details, kept with care<\/h2><p class=\"uichemy-body-md-regular text-descriptionLight w-full max-w-3xl animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"We collect only what we need to make, deliver and look after your pieces, and we never sell your details to anyone.\">We collect only what we need to make, deliver and look after your pieces, and we never sell your details to anyone.<\/p><\/div><\/div><div class=\"flex justify-center w-full py-16 uichemy-max-lg-py-12-1794bmy uichemy-max-md-py-8-14id4j7\"><div class=\"flex flex-col gap-10 w-full max-w-3xl\"><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"This policy explains what Hollow Oak collects when you browse our shop, place an order, book a design call or join our newsletter, why we collect it, how long we keep it and the choices you have. By using our website you agree to the practices described here. We review this page whenever the way we work changes.\">This policy explains what Hollow Oak collects when you browse our shop, place an order, book a design call or join our newsletter, why we collect it, how long we keep it and the choices you have. By using our website you agree to the practices described here. We review this page whenever the way we work changes.<\/p><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"What we collect\">What we collect<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"When you order, we collect your name, delivery and billing address, email and phone number so we can deliver your pieces and keep you updated. When you book design help, we also keep the notes and room photos you choose to share. Our site records basic, non-identifying usage data, such as pages visited and device type, to help us improve the shop.\">When you order, we collect your name, delivery and billing address, email and phone number so we can deliver your pieces and keep you updated. When you book design help, we also keep the notes and room photos you choose to share. Our site records basic, non-identifying usage data, such as pages visited and device type, to help us improve the shop.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"How we use your information\">How we use your information<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"We use your details to process and deliver orders, arrange returns and repairs under our 10-year frame warranty, answer your messages and plan your room with a stylist. If you join the newsletter, we send one letter a month. We never use your details for anything you have not asked for.\">We use your details to process and deliver orders, arrange returns and repairs under our 10-year frame warranty, answer your messages and plan your room with a stylist. If you join the newsletter, we send one letter a month. We never use your details for anything you have not asked for.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Keeping it safe\">Keeping it safe<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"Payments are handled by our payment partner over encrypted connections, and we never see or store your full card number. Your account and order details sit on secure servers with limited, need-to-know access for our team. No system is perfect, but we review our safeguards regularly and act quickly if anything looks wrong.\">Payments are handled by our payment partner over encrypted connections, and we never see or store your full card number. Your account and order details sit on secure servers with limited, need-to-know access for our team. No system is perfect, but we review our safeguards regularly and act quickly if anything looks wrong.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Cookies on our site\">Cookies on our site<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"We use a small number of cookies to keep your cart, remember your preferences and understand which pages are useful. You can turn non-essential cookies off at any time in your browser. Our Cookie Policy lists each cookie we use and what it does.\">We use a small number of cookies to keep your cart, remember your preferences and understand which pages are useful. You can turn non-essential cookies off at any time in your browser. Our Cookie Policy lists each cookie we use and what it does.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Partners we work with\">Partners we work with<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"We share only what is needed with the partners who help us run the shop: our payment provider, our delivery carriers and the workshops that make your order. Each one may use your details only to do that job and must keep them confidential and secure.\">We share only what is needed with the partners who help us run the shop: our payment provider, our delivery carriers and the workshops that make your order. Each one may use your details only to do that job and must keep them confidential and secure.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Your rights\">Your rights<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"You can ask to see the details we hold about you, correct them or ask us to delete them, and you can leave the newsletter with one click at any time. Send us a note through our contact form and we will reply within one working day.\">You can ask to see the details we hold about you, correct them or ask us to delete them, and you can leave the newsletter with one click at any time. Send us a note through our contact form and we will reply within one working day.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Changes to this policy\">Changes to this policy<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"If we change how we handle your details, we will update this page and the date at the top. For bigger changes, we will also tell you by email before they take effect.\">If we change how we handle your details, we will update this page and the date at the top. For bigger changes, we will also tell you by email before they take effect.<\/p><\/div><div class=\"flex flex-col gap-5\"><h3 class=\"uichemy-heading-sm-semibold text-titleLight animate-title-animation\" style=\"color:var(--titlelight, #1f1f1f)\" data-ai-processed=\"true\" data-original-text=\"Questions\">Questions<\/h3><p class=\"uichemy-body-md-regular text-descriptionLight pb-3 animate-description-animation\" style=\"color:var(--descriptionlight, #454545)\" data-ai-processed=\"true\" data-original-text=\"If you have any question about your privacy, write to us through the contact form on our Contact page. A real person on our team reads every message and replies within one working day.\">If you have any question about your privacy, write to us through the contact form on our Contact page. A real person on our team reads every message and replies within one working day.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"October 29, 2026","get_modified_date":"October 29, 2026","author_name":"darshanpatel","author_url":"https:\/\/demo.uichemy.com\/hollowoak\/author\/darshanpatel\/","author_email":"darshanpatelposimyth@gmail.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Darshan","author_lastname":"Parmar","user_login":"darshanpatel","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/c2986267fa7775a96d80482cd1fbc541abb40a596a08fd6cbdcce4ec74755b8d?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"_links":{"self":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":0,"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/pages\/103\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.uichemy.com\/hollowoak\/wp-json\/wp\/v2\/media?parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}