---
title: "Track Your Order"
description: ""
url: "https://demo.uichemy.com/tailwell/track-your-order/"
updated: "2026-10-29"
---

# Track Your Order

Order tracking

# Where's dinner? Let's find it

Use your order number and billing email to see the status, items and total.

![A coonhound sniffing a Tailwell delivery box on a front porch](https://assets.uichemy.com/6aa270f25ede64be4be9b26e/uploads/6ae0281493580b941a58581c/ef485c3e72b52ec9.webp)

Cooked small, sealed in hours

Order number

### On your receipt

It's at the top of the confirmation we send the moment you check out.

Billing email

### Same email as checkout

Use the one you checked out with, even if the box went to a friend.

Promise

### Bowl left full?

Our Happy Bowl promise covers your first bag: refund or swap.

Box late, or something arrived wrong?

Talk to our care team