What we keep, and why

Donor, volunteer and newsletter data we hold, why we need it and how long we keep it.

Data type	Why we keep it	How long
Name and email	To send receipts and field updates	Until you ask us to remove it
Gift history	To claim Gift Aid and thank donors	6 years
Postal address	To post receipts and letters	6 years
Volunteer details	To plan placements safely	2 years
Payment details	Handled by our bank	Never stored by us
Cookie data	To count visits to the site	12 months

Want a copy or deletion of your data?

Write to us from the Contact page and we will reply within 30 days.