Tailwell dog food and treats

Order tracking

Where's dinner? Let's find it

Use your order number and billing email to see the status, items and total.

A coonhound sniffing a Tailwell delivery box on a front porch

Cooked small, sealed in hours

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Order number

On your receipt

It's at the top of the confirmation we send the moment you check out.

Billing email

Same email as checkout

Use the one you checked out with, even if the box went to a friend.

Promise

Bowl left full?

Our Happy Bowl promise covers your first bag: refund or swap.

Box late, or something arrived wrong?

Talk to our care team